Refund policy

We have a final sale policy, which means all purchases are final sale and returns are unavailable.

For any comments or concerns, you can contact us at thebluxbrand.info@gmail.com

If for any instance a return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return/concern will not be accepted.

You can always contact us for any question at thebluxbrand.info@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
In the case of an exception and a return has been accepted, certain types of items cannot be returned custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

All Items final sale. If you have concerns or comments regarding an item contact us at thebluxbrand.info@gmail.com so that we can further assist you.